TERMS AND CONDITIONS
LAST UPDATED MARCH 30th, 2020
COMPETITIONS:

Entry is open only to persons 18 years and over, who are residents of  Australia and have not won a competition, prize or promotional item, with Artist Photographer in the last 12 months.

To enter, completed original entry coupons must be received at the studio by the end of the promotion date. Late entries may not be accepted. Entry coupons not properly completed will be rejected. Contestants may enter as many times as they like provided original coupons are received prior to the closing date. Copies will not be accepted. Prize winners will be notified by mail, email or phone. The major prize winner will be the first valid entry coupon drawn on the day of the draw. First Prizes are valid for a period of 1 month from the date of draw. Runner Up Prizes will have a 2 month expiry with the expiry date printed on the Gift Certificate. Prizes are for family and/or pet portraiture and can not be used for commercial photography. 

Prizes are non transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the judges will be final and no correspondence shall be entered into.

GIFT CERTIFICATES/PROMOTIONAL VOUCHERS:

Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize, Gift Certificate or Promotional Voucher with Artist Photographer in the last 12 months (date calculated from the previous sitting date) Prizes are for family and/or pet portraiture and can not be used for commercial photography or extended family photo shoots. One Gift Certificate per household. Gift Certificates can not be combined.

APPOINTMENT HOLDING DEPOSITS

A holding fee / deposit of $100 will be required to secure and hold your appointments. This holding fee ensures your commitment to the scheduled appointments.

The holding fee / deposit will be refunded at your purchasing appointment, provided that you have completed both your portrait session and purchasing appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment will result in the cancellation of any prize and the forfeiture of the holding fee.

TRANSFERABLE:

Gift Certificates are NON transferable. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The Gift Certificates cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Certificate or Promotional voucher/certificate can be used at a time. You cannot use the Gift Certificate or promotional voucher to purchase products from any other portrait sessions.

FACEBOOK COMPETITION:

By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.

ARTISTIC CONTROL:

Artist Photographer reserves artistic control over the design and content of each portrait session. We may, at our discretion, decline to create certain types or styles of photography. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.
Clients should discuss their requirements with the studio prior to the portrait session.

REFUSAL OF SERVICE:

Artist Photographer reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.

WHOLE FAMILY POLICY:

Artist Photographer reserves the right to refuse service if the entire family does not attend the portrait session.

APPOINTMENT RESCHEDULE POLICY:

Gift Certificates and Promotional Vouchers entitle the holder to a SINGLE APPOINTMENT ONLY. Once made, an appointment can not be rescheduled and the Gift Certificate or Promotional Voucher is deemed to have been used in full at that original appointment time and date.

*NOTE: In exceptional circumstances, management may, at their sole discretion, reschedule an appointment and carry forward the Gift Certificate and holding fee / deposit

NO SHOW POLICY:

Non attendance (NO SHOW) at an appointment without 72 hours notice, will result in the forfeiture of the holding / deposit fee. The Gift Certificate or Promotional Voucher is then deemed to have been used in full.

EXTENDED FAMILY POLICY:

Extended families are deemed to be groups larger than 8. Different prices may apply so please contact the studio for a current price. Extended family bookings are taken at the discretion of the photographer. Promotional vouchers are not available for extended family shoots.

COPYRIGHT:

Unrestricted Copyright to all images created during the photo shoot that forms part of the Gift Certificate or Promotional Voucher or Referral Voucher is deemed to belong solely to Artist Photographer

ORDER CHANGES and REFUNDS:

Orders once made cannot bee changed. We advise you of this when you place your order and we also get you to acknowledge this by signing your order form. We are not required to provide a refund or replacement if you change your mind. But you may be able to exchange if your order does not meet your satisfaction. Exchange of order is solely at the discretion of Artist Photographer.

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